Golang Job: Senior Observability Engineer I, Foundation SRE

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee – whether a team member of Etsy, Reverb, Depop, or Elo7 – you’ll tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?

We are looking for an engineer with a strong background (or interest) in building observability platforms for humans. As the Senior SRE (for Observability) you will be building and supporting our telemetry stack which consists of Prometheus, Cortex, Grafana, Loki, ELK, BigQuery, StatsD, mtail, Lightstep. We are having an ambitious goal of implementing OpenTelemetry across logs, metrics, and traces by the end of this year. As a team, we are positioning ourselves to become a strategic advantage for Etsy by building the future of observability. You will be playing an instrumental role in crafting the future architecture of how we run our systems in the cloud while being part of a dynamic international team.

This is a full-time position reporting to the Senior Engineering Manager, Foundation SRE. For this role, we are considering candidates based in Ireland who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

What’s this team like at Etsy?

• The Runtime SRE team is committed to craft and maintain critical systems that power our 94M active buyers and 7.4M active sellers, with a goal of 99.95% uptime.
• This team’s mission is to build and support world-class infrastructure that is responsible for the availability and reliability of the core infrastructure that powers etsy.com.
• You’ll be creating and maintaining an observability suite of products that enable our engineers to deploy 100+ times every week and gather deep insights on the infrastructure’s reliability. We believe the future of Observability is no longer disconnected across 3 pillars of metrics, logs, and tracing, but is a single braid of interconnected data. There’s a lot of work to do to make Etsy Engineers’ work easier and our platform even more reliable than it is today, and we’d love for you to be part of it.

What does the day-to-day look like?

• Working with an extensive amount of telemetry (Petabytes of logs, millions of metrics, and traces) that is growing rapidly.
• Design systems that operate reliably enabling our customers to hit 99.95% availability
• Build best-in-class developer tooling by keeping Observability human
• Understanding and solving real business needs at a large scale by applying your software engineering and analytical problem-solving skills.
• Work with the Engineering at large to gain a deep understanding of Etsy Engineering, i.e. security, product engineering, risk, database infrastructure teams, and understand up/downstream impacts
• Design, develop and implement highly scalable and maintainable systems by contributing at all levels of our infrastructure stack using technologies like Chef, Terraform, GKE, GoLang, Prometheus, Cortex, Envoy, Consul.
• Empathy, communication, and technical skills are valued equally.
• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• You are an experienced software engineer, where the last 5 years are in systems/infrastructure engineering or SRE or DevOps roles, preferably in a cloud environment.
• Led and completed multiple large, successful projects within a team environment as SRE or Devops. Each of these projects may have taken many months or longer to see through.
• Prior experience implementing metrics, logging and tracing systems in a professional setup is essential.
• Wears every 9 of uptime as a badge of honor
• Proficiency with one or more programming languages (PHP, Python, Go, Ruby or other equivalent languages).
• Meaningful experience with cloud architectures (GCP, AWS), and working with Kubernetes or other container orchestration frameworks.
• Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible is essential.
• You take the lead in directing and implementing solutions to significantly complex, unscoped problems.
• Have a “leave it better than you found it” mentality, and are willing to work with and improve on code you did not originally write.
• You understand that being an effective software engineer is as much about communicating with people as it is about writing code.
• Professional experience in building observability platforms in a large scale setup is nice to have.

What's Next

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else - we want you to be like you! So tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.